Privacy Policy
Last Updated: 25 September 2026
Welcome to DryDelish-Bites (“we”, “us”, “our”). We respect your privacy and are committed to protecting the personal information of our customers and website visitors.
This Privacy Policy explains how DryDelish-Bites collects, uses, stores, shares and protects information when you visit or use DryDelish-Bites.com, place an order, contact us, or otherwise interact with our services.
1. Information We Collect
Depending on how you use our website, we may collect:
Full name
Mobile number
Email address
Billing and shipping address
Order and purchase details
Payment and transaction-related information
Information provided to our customer support team
Information submitted through forms, reviews or other website features
IP address, browser type, device information and website usage information
Cookies and similar technical information
We aim to collect only information reasonably necessary for providing our products and services.
2. How We Use Your Information
We may use your information to:
Process and fulfil your orders
Arrange delivery of products
Confirm orders and payments
Process refunds and cancellations
Provide customer support
Respond to enquiries
Improve our website, products and services
Prevent fraud, misuse and unauthorized transactions
Maintain business and transaction records
Send service-related communications
Send promotional communications where permitted by applicable law
Comply with applicable legal, tax, accounting and regulatory requirements
3. Payments Through Razorpay
Online payments on our website may be processed through Razorpay.
Payment-related information may be processed by Razorpay in accordance with its applicable terms and privacy practices.
DryDelish-Bites does not ask customers to provide their UPI PIN, ATM PIN, CVV, passwords or other confidential banking credentials through email, WhatsApp, phone calls or any other communication.
4. Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers, including:
Razorpay and other payment service providers
Delivery and logistics partners
Website hosting and technology providers
Customer communication/service providers
Professional advisers where reasonably required
Government authorities or law-enforcement agencies where required by applicable law
Information will be shared only to the extent reasonably necessary for the relevant purpose.
5. Cookies
Our website may use cookies and similar technologies to:
Keep the website functioning properly
Remember preferences
Understand website traffic and usage
Improve website performance
Provide a better shopping experience
You may control cookies through your browser settings.
6. Marketing Communications
Where permitted by applicable law, we may send promotional communications by email, SMS, WhatsApp or other communication channels.
You may opt out of promotional communications at any time by contacting us or using an unsubscribe option where provided.
Transactional and service-related communications may still be sent where necessary to fulfil your order.
7. Data Security
We use reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
8. Data Retention
We may retain personal information for as long as reasonably necessary to:
Complete transactions
Provide customer support
Maintain transaction and business records
Resolve disputes
Prevent fraud
Meet legal, tax, accounting and regulatory requirements
When information is no longer required, we may delete or anonymize it, subject to applicable law.
9. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including requesting:
Access to certain personal information
Correction of inaccurate information
Deletion of information where legally applicable
Withdrawal of consent where processing is based on consent
Cessation of promotional communications
Requests may be made using the contact details provided below.
10. Third-Party Services
Our website may contain links to or integrate with third-party services, including payment providers, delivery partners, social media platforms and technology providers.
Those third parties may have their own privacy policies and terms.
11. Children's Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate consent.
If you believe that personal information of a child has been provided to us without appropriate authorization, please contact us.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated policy will be published on this page with a revised “Last Updated” date.
13. Contact Us
DryDelish-Bites
Website: DryDelish-Bites.com
Email: drydelishbites@gmail.com
Customer Care: 8799880603
Address:
Shop No. 5, Laxminarayan Building,
Wani Ali, Gandhi Chowk,
Kulgaon, Badlapur East,
Maharashtra – 421503, India.
For privacy-related questions, requests or complaints, please contact us using the above details.
14. Consent
By using our website and providing personal information, you acknowledge that you have read this Privacy Policy and understand how your information may be processed as described above, subject to applicable law.